We collect information in three main ways: directly from you, automatically from your device, and from our service providers.

1. Information you provide directly

Examples include:

• Contact details such as name, email address, role, organization, and phone number (if provided)

• Professional information such as district/school, position, and areas of interest

• Form inputs, including questions, comments, or messages you send us

• Newsletter and communication preferences

• Registration details for events, workshops, or online learning experiences

We do not intentionally collect sensitive personal information (e.g., health data, precise geolocation, or government IDs) through our standard forms.

1. Information collected automatically (website & emails)

When you use our Services, we may automatically collect:

• Device and usage data (e.g., IP address, browser type, operating system, pages viewed, referring pages, and timestamps)

• Cookies and similar technologies used for:

• Site functionality and performance

• Analytics and aggregated usage statistics

• Email engagement data (e.g., opens and link clicks) to understand what content is useful and improve our communications

1. Information from service providers and partners

We may receive aggregated or pseudonymous information from third-party tools we use to:

• Host our website

• Send and track emails and newsletters

• Analyze traffic and usage (e.g., web analytics tools)

We do not knowingly collect personal information from children under 16.

We use personal information for the following purposes:

• Respond to inquiries and provide services

• Answer questions, schedule calls, send requested resources, deliver newsletters, and manage event registrations

• Operate and improve our Services

• Monitor performance, troubleshoot issues, and enhance site functionality and user experience

• Communications and marketing

• Send updates, resources, and invitations aligned with your interests

• Manage your newsletter subscriptions and content preferences

• Analytics and insight

• Understand how our Services are used so we can improve content, navigation, and offerings

• Compliance and protection

• Maintain records, enforce our terms, prevent fraud or misuse, and comply with legal obligations

We do not sell your personal information for money.

If you are located in the European Economic Area (EEA) or United Kingdom, our legal bases for processing your personal data may include:

• Consent – For example, when you subscribe to newsletters or accept non-essential cookies.

• Contract performance – When we process data as necessary to provide requested services or resources.

• Legitimate interests – For example, B2B communications, improving Services, network security, and preventing misuse, provided these interests are not overridden by your rights.

Legal obligation – When processing is required by applicable law.

We share personal information only as needed to operate and improve our Services and in the following circumstances:

• Service providers (processors)

  We work with carefully selected vendors that help us provide and support the Services (e.g., website hosting, email delivery, scheduling tools, analytics). They may only process personal information on our instructions and are required to protect it.

• Business partners or collaborators

  Where appropriate, we may share limited professional information with partners co-hosting an event or co-creating resources so we can coordinate services or follow-up.

• Legal and compliance purposes

  We may disclose information if required by law or in good faith belief that such action is necessary to:

• Comply with legal obligations or respond to lawful requests

• Protect the rights, property, or safety of reDesign, our users, or others

We do not rent or sell your personal information for money. However, as described below, some analytics and advertising activities may be considered “sale” or “sharing” under certain state privacy laws.

We use cookies and similar technologies to:

• Make the website function properly and securely

• Remember your preferences (where applicable)

• Understand traffic patterns and improve content and navigation

You can manage cookies through:

• Your browser settings (e.g., blocking or deleting cookies)

• Any cookie banner or preference tools we provide on our site

Disabling certain cookies may affect your ability to use some site features.

Where required by law (for example, in some EEA countries or the UK), we rely on your consent for non-essential cookies and analytics tools.

We retain personal information only as long as reasonably necessary for the purposes described in this Policy or as required by law. Typical retention practices include:

• Marketing and contact information: kept until you unsubscribe or after approximately 24 months of inactivity, whichever comes first.

• Event registrations and form submissions: retained for approximately 12–24 months unless you become an ongoing partner, customer, or contact.

• Analytics data: typically retained in aggregate or pseudonymous form for 12–24 months.

When personal information is no longer needed, we aim to delete, aggregate, or anonymize it.

Your rights and choices may vary depending on where you live, but generally include:

Email and newsletter preferences

• You can unsubscribe at any time using the link in our emails or by contacting us at info@redesignu.org.

Cookies and online tracking

• You can manage cookies via your browser settings and any consent or preference tools provided on our website.

GDPR / UK GDPR rights (if applicable)

If you are in the EEA or UK, you may have the right to:

• Request access to the personal data we hold about you

• Request correction of inaccurate or incomplete data

• Request deletion of your data in certain circumstances

• Request restriction of processing

• Object to certain types of processing, including direct marketing

• Request data portability

Where we rely on consent, you may withdraw it at any time without affecting the lawfulness of processing before withdrawal.

CPRA (California) rights (if applicable)

If you are a California resident, you may have the right to:

• Request to know what categories of personal information we collect, use, and disclose

• Request deletion of your personal information, subject to certain exceptions

• Request correction of inaccurate personal information

• Opt out of the “sale” or “sharing” of personal information for cross-context behavioral advertising

• Limit the use and disclosure of sensitive personal information (we do not intentionally process sensitive personal information)

To exercise your rights, you can contact us at info@redesignu.org or via our contact form at https://www.redesignu.org/contact/. We will verify your request as required by law. Where allowed, you may use an authorized agent to submit a request on your behalf.

We do not sell your personal information for money. Some of our analytics and website tools may process identifiers and internet activity (such as IP address, device identifiers, and browsing behavior) to help us understand traffic and improve our Services. Under California law, this may be considered a “sale” or “sharing” of personal information.

If applicable, you can opt out of such “sale” or “sharing” by using our “Do Not Sell or Share My Personal Information” link (once implemented) and by adjusting your cookie preferences.

Our Services are intended primarily for education professionals and organizations. We do not knowingly collect personal information from children under 16.

If you believe that a child has provided us with personal information, please contact us at hello@redesignu.org, and we will take steps to delete such information.

We use administrative, technical, and physical safeguards appropriate to the nature of the data we process to help protect personal information from unauthorized access, loss, misuse, or alteration.

However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

If you access our Services from outside the United States, please be aware that your information may be transferred to, stored in, and processed in the United States or other countries where our service providers are located.

These countries may have data protection laws that differ from those where you live. Where required, we use appropriate safeguards (such as Standard Contractual Clauses) to protect personal data in cross-border transfers.

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective date” at the top of this page. For material changes, we may also provide additional notice (such as a banner on our website or an email notification, where appropriate).

If you have questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us at:

reDesign LLC
209 Chestnut Ave
Boston, MA, USA, 02130

Email: hello@redesignu.org

Contact form: https://www.redesignu.org/contact/